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Terms and conditions

§ 1 - General is not responsible for typographical errors and we  reserves the right to cancel any order you have placed if there was a typographical error on the invoice concerning the pricing or availability of any item you ordered when you placed the order. reserves the right to change the terms and conditions of sale up to 24 hours before start of rental start.

§ 2 - Trademarks is part of Alexander Ward Ltd registered in England and Wales. Alexander Ward Ltd is a innovative group of businesses involved in Mobile computing solutions including manufacturing, distribution and marketing of Commercial Mobile solutions. For more information of sister brands visit 

§ 3 - Rent costs. 

Rent is payable in advance. Payment must be made before collection or delivery of the rented equipment. The Rentee agrees to pay all invoices in accordance with the payment terms. Any payment amendments must be agreed in writing. Payment can be made by bank transfer or by cheque.

As a basis for calculating the rent or total payment from the Rentee for the rented equipment, a complete price list is available for users on the website:

A separate invoice will be sent to the Rentee for payment of rent.

Should the Rentee fail to comply with the payment terms, the Rentor reserves the right to: (a) charge the Rentee interest at an annual rate of 15% (1.25% per month) from the date of invoice; (b) cancel the Rental Agreement without notice and recover the rented equipment with the Rentee responsible for any-related costs (including all legal costs); and (c) charge the Rentee full

retail replacement costs of a new model of the same brand (Apple) for any rented equipment safely returned to the Rentor.

All payments to be made by either party under this Rental Agreement shall be made without withholding or set-off on account of disputes, counterclaims or for any other reason whatsoever.

The Rentee hereby accepts these payment conditions.

§ 4 - Government VAT taxes:

The Rental Payments are exclusive of VAT and any other applicable taxes and duties or similar charges which shall be payable by the Rentee at the rate and in the manner from time to time prescribed by law.

§ 5 - Due Care of Products:

The Rentee agrees to treat all rented equipment with good care and maintain at its own expense the rented equipment in good and substantial repair in order to keep it in as good an operating condition as it was on the Rental Start Date (fair wear and tear only excepted) and shall make good any damage to the rented equipment.

The Rentor has to provide proper cleaning of the rented equipment.

The Rentee must return all rented equipment to the Rentor. Should any rented equipment be missing when it is returned to the Rentor, the following fees will be charged to the Rentee:

Rental Equipment Fees (GBP) iPad
iPad charger
iPad leather covers


iPad screen covers Arktis iPad stand iTopTwise iPad stand iPad table stand

Sim card

*Any other items rented which are not listed above that go missing will incur replacement fees at retail cost.

§ 6 - Delivery of Rented Equipment:

All rented equipment deliveries requested by the Rentee will be sent via a courier on behalf of the Rentor. The rented equipment shall at all times remain the property of the Rentor, and the Rentee shall have no right, title or interest in or to the rented equipment (save the right to possession and use of the rented equipment subject to the terms and conditions of this Rental Agreement). The Rentor shall use all reasonable methods to ensure delivery by the date and time agreed between the parties. Title and the risk of loss, theft, damage or destruction of the rented equipment shall pass to the Rentee on Delivery. The rented equipment shall remain at

the sole risk of the Rentee during the Rental Period and any further term during which the rented equipment is in the possession, custody or control of the Rentee (Risk Period) until such time as the rented equipment is redelivered to the Rentor.

The Rentee must notify the Rentor immediately, without delay in writing of any changes to the delivery address and telephone contact numbers.

§ 7 - Use/rental of equipment:

The Rentee has to check on the complete and proper working condition of all rented equipment, including any accessories, upon immediate receipt of the rental delivery or order pick-up and collection. The Rentee acknowledges that it has examined the rented equipment before accepting it and is satisfied the rented equipment is in good working order. Complaints or appeals for missing items can only be claimed immediately after receipt. Subsequent complaints are not accepted.

The Rentee is obliged to treat all iPads and any accessory equipment transferred and rented to them with good, considerate, proper care. The Rentee will look to the manufacturer, and not the Rentor, for any collateral warranty the Rentee may require in relation to the rented property.

The rented property must not leave the Rentee, nor can it be sublet or leave the territory of the United Kingdom without written permission from the Rentor. The Rentor has given no warranties regarding the quality, safety, suitability, standard or accuracy of the rented property.

The leased property shall be deemed returned to the Rentor if it has been handed over to a member of staff of the Rentor. Any rented equipment sent back to the Rentor via courier delivery will be signed for in front of the courier company delivery person.

§ 8 - Insurance:

The rented equipment is not insured. The Rentee agrees to insure all rented equipment to a value which is not less than its whole replacement value for the whole rental period and any extensions thereafter and accepts all liability for the safe return of all rented equipment.

§ 9 - Return of rented equipment:

The Rentee can return the rented equipment in person to the office or rented equipment can be couriered back to the office.

All rented equipment must be collected by 5pm on the last working day of the Rental End Date by courier (unless equipment is being returned in person). If the rented equipment is being couriered back, the Rentee is responsible to ensure the rented equipment is return with a next day delivery.

If the Rental Completion Date falls on a week-end or public holiday the rented equipment must be returned at the start of the next working day. The Rentee must prove the rented equipment was collected by the courier before 5pm on the last rental day of the week-end or public holiday.

The Rentee will be charged a pro rata standard daily rate if the rented equipment is not returned by the end of the agreed rental period.

The Rentor reserves the right to extend the rent until the rented equipment is returned and to arrange recovery of the rented equipment at full retail cost to the Rentee.

§ 10 - Indemnity:

The Rentee agrees to indemnify the Rentor against: (i) any loss of or damage to the rented equipment; (ii) any death, injury or damage to any person or property arising directly or indirectly from the rented equipment or its use; (iii) any loss or liability incurred by the Rentor resulting from the possession, use or operation of the rented equipment by the Rentee; (iv) any claim for breach of intellectual property rights arising in connection with any use of the rented equipment; (v) any loss arising from any part of this Rental Agreement being void or unenforceable in any circumstances; (vi) any liability which the Rentor may incur under any legislation by reason of the use of the rented equipment for any purpose other than as stated by the Rentee to the Rentor; (vii) any claim affecting the Rentor’s interest in or title to the rented equipment and any action taken by the Rentor to protect such interest and title; (viii) any breach by the Rentee of its obligations under this Rental Agreement including any failure to insure or adequately insure the rented equipment; and (ix) the repossession of the rented equipment and any related storage, repair / and/or sale. Each indemnity in this Rental Agreement is a separate and independent obligation and continues after termination of this Rental Agreement.

§ 11 - Liability:

Whilst every care and attention is provided to ensure each rented piece of equipment is in complete, good working order, the Rentee agrees to take over the rented equipment in the state in which they accept delivery.

The Rentor is not liable for any damages, injury or loss to any person or property arising from possession, operation or use of the rented equipment.

he Rentor cannot be held responsible for any damages from interruptions such as force majeure, natural disasters, delivery, rented equipment failure or rented equipment damage or other interruptions in the contractual services.

In such unlikely and unfortunate circumstances, The Rentor will endeavor to propose to the tenant a suitable alternative with replacement property or reasonable compensation.

In any event the Rentor’s liability is limited to: replacement of the relevant rented equipment with the same or equivalent replacement; repair of the relevant rented equipment or reimbursement of the rent from the rental period of the rented equivalent.

§ 12 - Liability:

In the unlikely event the rented equipment fails or malfunctions for reasons other than misuse or accidental damage, then the Rentor will repair the product at no charge to the Rentee (other than delivery costs). In the case of failure or malfunction caused by the accident or misuse the rented equipment will be repaired by the Rentor or its appointee and charged to the Rentee. In the event of malfunction, the Rentor reserves the right to replace the rented equipment with an equivalent system.

§ 13 - Software and Licenses:

If any application software or operating system is included in the Rental Agreement then the Rentee guarantees that the only software copies made will be for the purpose of security back- up. The Rentee also guarantees to destroy any back-up copies at the completion of the rental period or extension thereof.

For use of any iPad rented equipment the Rentee guarantees to be subject to the user terms and conditions of Apple. Full details can be found at:

Should the Rentee request the Rentor to install software other than the operating system on the rented equipment, the Rentee guarantees that they are holder of a legitimate licence to the software and consequently have the right to install the software.

The Rentee agrees to indemnify and keep indemnified the Rentor from any loss or damage arising from or in connection with the installation or use of the software.

§ 14 - Termination:

If any term or condition of this Rental Agreement becomes invalid or unenforceable or there is any error or omission in the information, then the remaining terms and conditions and information shall not be affected and each and every term and condition of this Rental Agreement shall be valid and enforceable to the fullest extent permitted by law.

§ 15 - Privacy Policy:

The Rentor will comply with privacy policy in respect of any personal information the Rentee provides to the Rentor. The Rentee accepts the terms in the privacy policy.

A full copy of the Privacy Policy can be obtained at

§ 16 - Order Cancellation:

Should the Rentee cancel an order after an order is placed the Rentee will incur a cancellation charge equal to half the rental charges. Should the cancellation occur within working two days of the delivery date, the Rentee will incur a cancellation charge equal to the full rental charges.

§ 17 - Rental Tablets Website:

Whilst every effort is made to ensure the information on is correct, neither the website owner nor any third party make any representations or warranties to the accuracy, completeness or reliability of the website content.

§ 18 - Governing Law:

This Rental Agreement and any dispute or claim arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with English law.

The parties irrevocably agree that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Rental Agreement or its subject matter.

A person who is not a party to this Rental Agreement shall not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999 but this does not affect any right or remedy of a third party which exists, or is available, apart from that Act.

§ 19 - Miscellaneous:

Both parties expressly agree that there cannot be any changes or additions made verbally to this Rental Agreement. Any changes or modifications must be made in writing.

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