Trusted Tablet Rental Company with 24/7 Expert Assistance

Hire Tablets operates Monday to Friday, from 9am to 6pm. However, we understand that flexibility is essential in this industry. We can accommodate after-hours orders and fulfillment as needed. Our technical support service is available 24 hours a day, 7 days a week to ensure your event runs smoothly.

As a supportive tablet rental company, we’re committed to fast support whenever it’s needed. Please email us at hire@hiretablets.com or call us at +1 (602) 737-0011 for more details.

If you have an urgent request for iPads or need assistance outside regular business hours, simply email hire@hiretablets.com, and we promise to respond within 15 minutes—any time, day or night.

We calculate rental periods based on days rather than hour to keep things simple. The days are counted from the moment you collect/sign for it to the day you post it back to us/drop it off.

For instance if you collected an iPad in person on Wednesday and then posted it back to us on Friday. Then the rental period would be for 3 days, Wednesday, Thursday, Friday

If for instance you required delivery of the iPad, and we posted it on Monday via next day delivery, then the rental period will begin the day it was delivered to you (in this case Tuesday). Then if you went to the post office and posted it back to us on Friday (and we received it on Monday). Then the rental period would be four days Tuesday, Wednesday, Thursday, Friday.

The rental periods work in your favour, we do not count the period of time when goods are in transit. However please retain all proof of postage in the rare event that the courier/RM take longer than expected.

We advise all customers to post items back to us via next day delivery, just as we do to you. If an economy service is used to send goods back without our agreement we may charge you for the extra days spent in transit.

We do not insure iPads. Insurance is very expensive. That’s why we offer iPad hire on the condition that you take care of the device like it’s your own. We recommend getting your own insurance for extra protection.

If the iPad is damaged, we will charge you for the rental and the repair cost. If the damage is serious, we will charge you for a replacement. We only charge a fair amount—just what it costs us to repair the iPad.

Please report any damage to our iPads as soon as possible. If needed, we can send you a replacement.

We will charge you for the cost of the replacement. Then, we’ll send you another one. Sending out a new iPad may include extra postage and packaging costs. Please let us know right away if an iPad is lost or stolen. This helps us stay informed and take the right steps to get a replacement to you quickly. As an iPad hire service, we’re here to support you through the process.

For full details on how we handle damage to rented devices, please refer to our Terms & Conditions.

We generally do not rent out to individuals who want to take the iPad abroad, but we do allow companies to do so for business use. However each situation is judged on a case by case basis. If you intend to take the iPad abroad we must be informed prior to signing rental agreement. You will need to get insurance cover for taking the iPad abroad too, a high percentage of gadgets taken abroad are mislaid/lost/stolen/damaged. So you must get insurance cover.

We fully expect iPads to show some signs of wear and tear over time. Light brush marks and minor scrapes are all acceptable. We want you to enjoy using your rental iPad and not feel like you have a huge liability on your hands. Generally, as long as you don’t take it near water, don’t drop it, and keep it inside its case, it should be fine. That being said, we can’t accept deep scratches or dents on the iPad.

We charge fair rates for delivery and pickup, we do not make a profit on these charges, because prices will vary all the time, please call us for the latest rate.

We understand that it\’s not always possible to stick to agreed deadlines at all times, sometimes people forget to return the devices after a long an exhausting business event or exhibition. We can allow for a few days delay, but bear in mind we will add the extra days rental fees as per our rental fees schedule. If you wish to extend your rental please inform us so that we can keep control of our stock. However, if we do not hear from you for a long time after the end of your rental and do not receive the iPad back, you may be subject to a penalty charge of £50 [subject to a valid reason for lack or communication and late return].

You may cancel your rental at any time without penalty as long as you inform us 48 hours prior to the rental start date. For cancellations after that threshold, you will be subject to a 20% administration fee of the total rental cost. You are welcome to return the iPad early, however we will not be able to refund you for the remaining rental period which you have not used. Though we judge these circumstances on a case by case basis, ask us for extenuating circumstances for refund on early return.

The best method is to use a secure courier or Royal Mail. Make sure you insure the devices up to their full value in case of damage in transit. As an iPad rental company, we can arrange our own courier for collection. However, if you miss the scheduled pickup or return day, you may be charged courier rebound fees.

We allow rental pickup from our East London office. Please phone in advance before making the trip to ensure availability. For a small fee, we can also drop off the iPads to your office.

We use the most reliable couriers for delivery of the iPads. We have a two-strike rule. If a courier loses or delays our packages twice, we no longer use them. Our current courier has been reliable thus far. But we understand that anything can happen. Even the best courier services get delayed by Olympic traffic, terrorist strikes, fuel shortages, etc.

We charge you for rental from the day you receive the iPads. If, for whatever reason, the iPads are delayed, you may wish to continue with the rental. In that case, we will recalculate the rental period and deduct the days you did not receive them for. Alternatively, you may reserve the right to cancel the rental altogether. In that case, return the iPads back to us, and we’ll give you a refund.

Please contact us in such cases. We are flexible and can work something out with you so that both parties are happy.

We actually strongly encourage our clients to reserve iPads well in advance. This gives us plenty of time to book and anticipate for future orders, allowing us to cater for everyone. Plus reservations are the only way that you can guarantee availability of iPads when you need them. To make reservations contact us or call us on 0800 098 8364. We will require a small deposit to make a guaranteed reservation and you can reserve up to 6 months in advance.

We usually have plenty of extra stock to allow for customers to extend their rentals without notice by keeping them for a few extra days, we will charge you the fair extended rental fees which is just the normal days rate for each extra date hired out. However please tell us in advance or on the date due so that we know where our equipment are.

Yes, you are free to cancel up to 48 hours before a rental for average sized orders (20 iPads or less). However if you have a particularity large order, say 80 iPads we will discuss cancellation policies on a case by case basis. Large orders may mean that we have to refuse business to other people, therefore it will be a major inconvenience to us and a loss in business if you pull out. Full cancellation policies for large orders will be discussed with you.

Max rentals are subject to background checks, normally we will only rent out large quantities to limited companies.

Generally yes, but we will carry out background checks and reserve the right to refuse business with anyone.

The cost of renting iPads varies depending on the tablet rental company. At Hire Tablets, pricing is determined by factors such as quantity, specifications, and rental duration. You can always request a custom quote for accurate pricing and details.

Not always. Payment terms vary by tablet rental company. At Hire Tablets, we offer flexible options, whether you need a one-time, short-term rental or prefer monthly payments. Plans are tailored to fit your budget and rental duration.

Yes, Hire Tablets offers both monthly and short-term tablet rentals NYC. However, please note that we only fulfill bulk orders and do not provide single-device rentals, regardless of the rental duration.